We Shepard or we Wrex, that's the plan.
Я пишу клиенту:
From: Ekaterina S.
To: Mr. N.
Subject: Migration for [account name]
Hello N.,
As discussed, it would be better to [bla-bla-bla]. Here’s how the MX record should look like: [example].
Also, here are the settings of our FTP site: [settings].
You can find the instructions here: [link]. The downside here is that in order to log in you have to [moar bla-bla-bla]. While I’m not in the office you can use the following number: [number]. Please have your account ID and case number ready and ask to be transferred to onboarding.
Regards,
Cat
Приходит ответ:
From: Mr. N.
To: Ekaterina S.
Subject: Re: Migration for [account name]
Meewww
Какая прелесть. ^^
From: Ekaterina S.
To: Mr. N.
Subject: Migration for [account name]
Hello N.,
As discussed, it would be better to [bla-bla-bla]. Here’s how the MX record should look like: [example].
Also, here are the settings of our FTP site: [settings].
You can find the instructions here: [link]. The downside here is that in order to log in you have to [moar bla-bla-bla]. While I’m not in the office you can use the following number: [number]. Please have your account ID and case number ready and ask to be transferred to onboarding.
Regards,
Cat
Приходит ответ:
From: Mr. N.
To: Ekaterina S.
Subject: Re: Migration for [account name]
Meewww

Какая прелесть. ^^
Чего в принципе уже давно следовало ожидать.
А могла бы быть приличной девочкой и зваться Кейт.